WhatsApp Integration

In Social, you can integrate WhatsApp so that media sent to your campaign arrives directly to a WhatsApp number (on a mobile device).

To integrate your Social campaign with WhatsApp, follow these steps:

1. Go to the Social dashboard and click on Settings.
2. Click the + button. A modal will be displayed.
3. Click on Integration name and select add a nickname.
4. A QR code will appear to be connected to the desired WhatsApp account.

   If you don't know how to do this, here's a step-by-step guide on how to make this connection in WhatsApp.

   1. Open the WhatsApp application on your phone:
      • For Android: click the three dots in the upper right corner.
      • For iOS: click on Settings.
   2. In both cases, select the Linked Devices option.
   3. The list of connected devices will be displayed. Click on Link a Device to add a new one.
5. Scan the QR Code displayed on the Social platform.
6. Wait for the status to change to Connected.
7. Click Save.

Adding WhatsApp to the Campaign

1. Enter the Settings screen and click on the edit icon 🖋️ of the desired campaign.
2. Click on Messenger.
3. Available WhatsApp integrations will be displayed.
4. Select the desired WhatsApp and click Save.
5. Done! From now on, WhatsApp submissions will also be directed to the campaign.